Terms of Service

Last updated: June 27, 2025

1. Acceptance of Terms

By accessing, browsing, or using the VEMVOU website, mobile application, or any related services (collectively, the "Platform"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated herein by reference.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE PLATFORM.

These Terms constitute a legally binding agreement between you and VEMVOU, a California-based business entity ("VEMVOU," "we," "us," or "our").

2. Platform Description and Business Model

2.1 Service Overview

VEMVOU operates as a fashion discovery and curation platform that provides users with access to curated fashion collections sourced from third-party marketplaces, including but not limited to eBay, Poshmark, and other authorized retail partners ("Third-Party Platforms").

2.2 Non-Seller Status

CRITICAL NOTICE: VEMVOU is NOT a retailer, merchant, or seller of any products. We do not:

  • Manufacture, own, or possess any products displayed on our Platform
  • Process payments or handle financial transactions
  • Control inventory, pricing, or product availability
  • Provide shipping, fulfillment, or delivery services
  • Handle returns, exchanges, or refunds

2.3 Platform Services

Our Platform provides:

  • Curated product discovery and browsing experience
  • Advanced search and filtering capabilities
  • Personalized wishlist functionality
  • Affiliate referral links to Third-Party Platforms
  • Style inspiration and trend curation
  • User account management and preferences

3. User Eligibility and Account Requirements

3.1 Age Requirements

Users must be at least 18 years of age or the age of majority in their jurisdiction, whichever is greater. Users under 18 may only use the Platform with parental or guardian consent and supervision.

3.2 Account Accuracy

You agree to provide accurate, current, and complete information when creating an account and to update such information to maintain its accuracy. You are solely responsible for safeguarding your account credentials.

3.3 Account Termination Rights

We reserve the right to suspend or terminate your account at our sole discretion, with or without notice, for any violation of these Terms or for any other reason we deem appropriate.

4. Intellectual Property Rights

4.1 VEMVOU Proprietary Rights

The Platform and all content, features, and functionality, including but not limited to website design, proprietary algorithms, trademarks, and multimedia content, are owned exclusively by VEMVOU and are protected by United States and international intellectual property laws.

4.2 Limited License Grant

Subject to your compliance with these Terms, VEMVOU grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial purposes.

4.3 Restrictions on Use

You expressly agree NOT to:

  • Copy, modify, distribute, sell, or lease any part of the Platform
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Platform for any commercial purposes without written authorization
  • Create derivative works based on the Platform
  • Remove, alter, or obscure any proprietary notices or labels

5. Third-Party Platform Transactions

5.1 Independent Third-Party Relationships

VEMVOU DISCLAIMS ALL RESPONSIBILITY FOR THIRD-PARTY TRANSACTIONS. When you click affiliate links or are redirected to Third-Party Platforms, you enter into a separate and independent relationship with those platforms.

5.2 Third-Party Terms Govern

All purchases, returns, exchanges, disputes, and customer service matters are governed exclusively by the terms of service, privacy policies, and return policies of the respective Third-Party Platforms.

5.3 No Warranty or Representation

VEMVOU makes no warranties, representations, or guarantees regarding:

  • Product quality, condition, authenticity, or suitability
  • Seller reliability or reputation
  • Transaction security or completion
  • Pricing accuracy or availability
  • Shipping times or methods
  • Return or refund policies

6. Prohibited Conduct

6.1 Prohibited Activities

Users are strictly prohibited from:

  • Violating any applicable laws, regulations, or third-party rights
  • Using automated systems, bots, or scrapers to access the Platform
  • Attempting to gain unauthorized access to our systems or user accounts
  • Transmitting viruses, malware, or other harmful code
  • Engaging in fraudulent, deceptive, or misleading activities
  • Harassing, threatening, or abusing other users or our personnel
  • Using the Platform for any illegal or unauthorized commercial purposes

7. Disclaimers and Warranties

7.1 "AS IS" BASIS

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

7.2 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, VEMVOU DISCLAIMS ALL WARRANTIES, INCLUDING:

  • MERCHANTABILITY and FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT of third-party rights
  • ACCURACY, COMPLETENESS, OR RELIABILITY of content
  • UNINTERRUPTED OR ERROR-FREE operation
  • SECURITY of data transmission or storage

8. Limitation of Liability

8.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEMVOU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.

8.2 Liability Cap

VEMVOU'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE PLATFORM SHALL NOT EXCEED $100 USD.

9. Indemnification

You agree to INDEMNIFY, DEFEND, AND HOLD HARMLESS VEMVOU, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your transactions with Third-Party Platforms
  • Any content you submit or transmit through the Platform

10. Dispute Resolution

10.1 Mandatory Arbitration

ANY DISPUTE ARISING FROM OR RELATING TO THESE TERMS OR THE PLATFORM SHALL BE RESOLVED THROUGH BINDING ARBITRATION administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

10.2 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATIONS against VEMVOU.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. For any disputes not subject to arbitration, the exclusive jurisdiction and venue shall be the state and federal courts located in Los Angeles County, California.

12. Force Majeure

VEMVOU shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government regulations, or technical failures.

13. Modifications and Updates

VEMVOU reserves the right to modify these Terms at any time in our sole discretion. Material changes will be communicated through the Platform or via email with at least 30 days' advance notice. Your continued use of the Platform after any modifications constitutes acceptance of the updated Terms.

14. Contact Information

For all inquiries, including legal and Terms-related questions:

Email: contact@vemvou.com

By using the VEMVOU Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Questions about this policy? Contact us at contact@vemvou.com