Privacy Policy

1. Introduction and Scope

VEMVOU ("we," "us," "our," or "Company") is committed to protecting your privacy and maintaining the security of your personal information. This Privacy Policy describes how we collect, use, process, store, share, and protect information when you access or use our fashion discovery platform, website, mobile applications, and related services (collectively, the "Platform").

By using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.

This Policy applies to all users of our Platform, regardless of location, and complies with applicable privacy laws including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant data protection regulations.

2. Information We Collect

2.1 Personal Information You Provide

2.2 Information Collected Automatically

2.3 Cookies and Tracking Technologies

We employ various tracking technologies including essential cookies, analytics cookies, functionality cookies, and affiliate tracking cookies. For detailed information about our cookie practices, please review our Cookie Policy.

3. How We Use Your Information

3.1 Platform Operation and Enhancement

• Service Delivery: Provide, maintain, and improve Platform functionality
• Personalization: Customize content, recommendations, and user experience
• Customer Support: Respond to inquiries, resolve issues, and provide assistance
• Platform Optimization: Analyze usage patterns to enhance features and performance

3.2 Business Operations and Analytics

• Analytics and Insights: Understand user behavior and Platform performance
• Business Intelligence: Develop new features and improve existing services
• Affiliate Performance: Track click-through rates and referral effectiveness

3.3 Legal and Security Purposes

• Fraud Prevention: Detect and prevent fraudulent or malicious activity
• Security Monitoring: Protect Platform integrity and user safety
• Legal Compliance: Meet regulatory requirements and legal obligations
• Rights Protection: Enforce our Terms of Service and protect intellectual property

4. Information Sharing and Disclosure

4.1 No Sale of Personal Information

VEMVOU DOES NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR MONETARY CONSIDERATION.

4.2 Service Providers and Business Partners

We may share information with trusted third-party service providers who assist in Platform operations:

• Technical Service Providers: Cloud hosting, infrastructure, and database management
• Analytics Providers: Google Analytics and similar analytics platforms
• Communication Services: Email marketing and customer communication tools

4.3 Legal and Regulatory Disclosures

We may disclose information when required by law or when we believe disclosure is necessary to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms of Service and protect our legal rights
• Investigate and prevent fraud, security breaches, or illegal activities
• Protect the safety and security of users and the general public

4.4 Third-Party Platform Redirects

IMPORTANT NOTICE: When you click affiliate links to external platforms (eBay, Poshmark, etc.), you leave our Platform and become subject to those platforms' privacy policies. We are not responsible for the data practices of external websites or services.

5. Data Security and Protection

5.1 Security Measures

We implement comprehensive technical, administrative, and physical safeguards:

• Technical Safeguards: Industry-standard encryption for data transmission and storage
• Administrative Safeguards: Employee training on data protection and privacy practices
• Physical Safeguards: Secure data centers with restricted access

5.2 Security Limitations

No security system is completely impenetrable. While we implement robust security measures, we cannot guarantee absolute security of information transmitted over the internet or stored electronically.

6. Your Privacy Rights and Choices

6.1 General Rights

• Access and Portability: Request access to your personal information
• Correction and Updating: Correct inaccurate or incomplete information
• Deletion and Restriction: Request deletion of your personal information

6.2 California Consumer Privacy Act (CCPA) Rights

California residents have additional rights including:

• Right to Know: Detailed information about data collection and use
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information
• Non-Discrimination: Equal service regardless of privacy choices

6.3 European Union (GDPR) Rights

EU residents have additional rights including:

• Data Portability: Receive personal data in a machine-readable format
• Objection: Object to certain types of data processing
• Automated Decision-Making: Opt-out of automated profiling

6.4 Exercising Your Rights

To exercise your privacy rights, contact us at contact@vemvou.com with your full name, email address, and specific right you wish to exercise. We will respond to verified requests within the timeframes required by applicable law.

7. Data Retention and Deletion

7.1 Retention Periods

We retain personal information for as long as necessary to provide Platform services and comply with legal requirements:

• Account Information: Retained while your account is active plus 3 years after closure
• Usage Data: Retained for up to 7 years for analytics and business purposes
• Communication Records: Retained for up to 5 years for customer service and legal purposes

8. Children's Privacy

Our Platform is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will delete the information immediately and notify parents or guardians if contact information is available.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our primary servers and business operations are located. We ensure adequate protection for international transfers through standard contractual clauses and other legally recognized transfer mechanisms.

10. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. For material changes, we will provide notice through email notifications to registered users and prominent notices on our Platform.

Your continued use of the Platform after any modifications constitutes acceptance of the updated Privacy Policy.

11. Contact Information

11.1 General Inquiries

For privacy-related questions, requests, or concerns:

Email: contact@vemvou.com
Website: https://vemvou.com

11.2 Privacy Rights Requests

To exercise your privacy rights or file complaints:

Email: contact@vemvou.com
Subject Line: "Privacy Rights Request"

We will respond to verified requests within 30 days (or as required by applicable law).

12. Governing Law

This Privacy Policy is governed by the laws of the State of California, United States, without regard to conflict of law principles.